Home > Rental Policies
CHECK-IN/CHECK-OUT

Check-in time is between 4:00pm and 5:00pm. We cannot guarantee check-in by 5:00pm. We ask for your patience and suggest that you have alternative plans between 4:00pm and closing in case the unit is not yet ready.  All units must be inspected by housekeeping management before being released to the guest. Late arrivals will be admitted to the unit by on-site security at the front gate guard house. Check-out is at 10:00am and is strictly enforced. No late check-outs will be given, no exceptions. Guests who fail to fully evacuate the unit by 10:00am will be billed the equivalent to half of the day.

ADVANCE RENTAL PAYMENTS
An advance payment is due at the time of booking. Advance payments are applied to your total rent and the remainder is due in form of a final payment 30 days prior to arrival. Advance payments must be made by VISA, MasterCard, American Express or Discover cards. Cash or checks are accepted if making a reservation in person, at the Edgewater front office. Advance rental payments are only refundable through your vacation protection plan with CSA Insurance Services. If you opted out of this coverage, there will be no refunds through Edgewater Beach Condominium or CSA. Advance payments are placed in an interest bearing account with interest payable to the Edgewater Beach Owners' Association, Inc. 

RENTAL PAYMENTS & FINAL PAYMENTS
Rental payments can be made at any time prior to the final payment due date. Final payments must be made by calling the Edgewater front office at 1-800-822-4929. Final payments may be made by VISA, MasterCard, American Express or Discover cards. If mailing a check for final payment it must be received 30 days prior to arrival. Checks must be made payable to “Edgewater Beach Condominium” and sent to:
ATTN: Front Office
Edgewater Beach Condominium
291 Scenic Gulf Dr.
Miramar Beach, FL 32550
FINAL PAYMENTS ARE DUE THIRTY (30) DAYS PRIOR TO THE ARRIVAL DATE. Failure to pay in full by the end of business (6pm central time) on the due date will result in an automatic draft from the card that was used for the advance payment. If the card is declined, the reservation will be cancelled. To protect against the loss of your payments, CSA Travel Protection Insurance is strongly recommended. NO REFUNDS WILL BE GIVEN THROUGH EDGEWATER BEACH CONDOMINIUM.

CSA TRAVEL PROTECTION INSURANCE 
Edgewater Beach Condominium proudly partners with CSA Insurance Services to offer guests Vacation Rental Insurance Protection at a rate of 6.95% of the total reservation amount. This is automatically calculated into the rental rate upon booking. While this insurance is optional, we strongly recommend it to protect your investment from unforeseen events. Please remember that no refunds of any kind will be given unless you purchase this insurance. For more information regarding the CSA Travel Protection Insurance please call CSA customer service at 1-800-348-9505 or visit their website (www.vacationrentalinsurance.com).

TAX AND FEES
All reservations include 11% sales tax and a $100 administrative fee. Fees apply to each separate “stay”, even if multiple stays are booked simultaneously. This fee is automatically added to a reservation and will appear as a separate line item in the guest’s confirmation. All taxes and fees are subject to change.   

CANCELLATIONS
Once your reservation has been confirmed, any adjustment in dates (arrival and/or departure) or unit change is considered a cancellation. If you must cancel your reservation, please contact the Edgewater front office staff as soon as possible. If you HAVE purchased the CSA Travel Protection Insurance please contact CSA directly (1-800-348-9505) for information regarding full refund of your payments.  If you DID NOT purchase the CSA Travel Protection Insurance you will forfeit all payments made. 
For monthly rental policies, please see section entitled “Monthly Bookings”.

AGE REQUIREMENTS - FAMILY RENTALS ONLY! 
At Edgewater we take pride in being one of the premier family destinations on the Emerald Coast. Unfortunately, reservations are not accepted for vacationing students or singles (under age 25) unaccompanied by a parent or legal guardian. Underage drinking and/or partying are not allowed in any of the rental units. Edgewater requires at least 1 parent or guardian per every 2 individuals under age 25 and they must occupy the condo for the term of the stay. All violators will be evicted with all rental payments being forfeited. Reservations obtained under false pretense will be subject to forfeiture of all payments and the party will not be permitted to register. This policy is strictly enforced, no exceptions!

SMOKING
Smoking is strictly prohibited inside all Edgewater rental units. You will incur a minimum charge of $350.00 for carpet cleaning and deodorizing of any evidence of smoking if found in your unit. CSA Damage Protection does not cover smoking. Smoking is permitted in designated areas on the property.

ADDITIONAL CHARGES
Additional charges will apply to any Gate Cards or Pool Tags that are not returned (Pool Tags are only issued during the summer season). Gate Cards are $50 plus tax each; Pool Tags are $3 plus tax each. Unreturned or damaged rental equipment may also result in a fee for replacing the item(s). 

BALCONIES
It is a felony in the State of Florida to throw anything from a high-rise building. Any object thrown is considered a lethal weapon. Laser pointers or any other disruptive devices are not allowed.

BEACH & POOL RULES
Glass is not permitted on the pool decks or the beach. Tents and canopies are not allowed. No one under the age of 12 may enter the hot tub. Personal umbrellas/chairs must be setup behind resort chairs. Towels and other belongings may not be used to claim or "reserve" empty chairs at the pool or beach. Chairs that have been vacated for an extended period of time will be reassigned to other guests. Please remember to fill any holes you may have dug and remove all your trash and personal belongings at the end of the day.  

BEACH SERVICE  
Daily and weekly rentals during the Spring Value, Summer Season, Late Summer Season and Fall Value seasons (March 1 through November 1) are provided with one complimentary beach set up each paid day of the stay. Additional set ups may be purchased from the Beach Service. Complimentary beach service is not provided to monthly rentals or guests of owners.  

CLEANING
Daily housekeeping service is not included in the rent. Rental Units will be cleaned to quality standards after departures and inspected before your arrival. Renters are responsible for cleaning of the unit during their stay and for leaving the unit in good condition at check-out. Should the Unit be left unnecessarily dirty, you may be subject to additional charges (minimum of $50). Monthly rentals receive one (1) complimentary mini-clean during each month of their stay.

CONSTRUCTION
Edgewater Beach Condominium cannot predict construction plans in the area and therefore cannot be held responsible for any inconvenience. No refunds will be given in the event of construction.  

FITNESS CENTER
State-of-the-art fitness center is available on site for those guests age 18 or older. Guests under 18 are not permitted in the fitness center, even if supervised. NO EXCEPTIONS! 

GRILLS
No gas or charcoal grills are allowed on balconies. Electric grills are permitted. There are three natural gas grills for guest use located by the Riviera Room at the north end of the building and are on a first come, first serve basis. Long reach (or utility) lighters must be used to ignite the grills and can be checked out at the front office or from the security guard.

HURRICANE POLICY
Should a hurricane or tropical storm threaten our area we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the “Mandatory Evacuation” order is given, refunds will only be given by CSA Travel Protection if you have purchased coverage before the storm was named. Edgewater Beach Condominium will not issue refund of any rent payments.  

LINENS/TOWELS/SUPPLIES
Although linens are furnished, please bring your own beach and/or pool towels, as supplies are not to be removed from the unit. Every unit is equipped with a washer and dryer. Additional linens and towels are not provided. Guests will need to provide their own paper items, trash liners and cleaning supplies. An initial set up of trash liners, bathroom tissue and facial soap is provided. Should this supply run out during your stay, please provide your own supplies.

MAXIMUM NUMBER OF GUESTS
Rental units have a maximum number of occupancy depending on size. 4 guests in a 1 BR; 6 guests in a regular 2 BR; 8 in a 3 BR; but this may be altered depending upon the unit’s bedding arrangements. Persons over the age of 2 are considered a guest.  

MINIMUM NIGHT STAY
There is a three night minimum stay. Based on availability, a stay of less than the minimum may be arranged. A short-stay fee will be in effect and quoted at the time the reservation is made. Some seasons and units may be limited to 7 day rentals only (Saturday through Saturday).

MONTHLY BOOKINGS
Monthly rates are available during the Winter Season (October – March). Monthly rentals apply only from the 1st calendar day of the month to the 1st of the following month. Advance rental payment is required at booking and will be deducted from the last month’s rental. Monthly guests are eligible to receive CSA Travel Protection Insurance, but must be purchased for each month of stay. There are no cancellations or changes allowed. Changes to reservations may include, but are not limited to: changing the dates of your stay or changing your unit. Final rental payment is absolutely due 30 days prior to arrival.

NO SHOW
Unless other arrangements are made, your deposit will only hold the condo until 11:00 A.M. the day following your confirmed check in date. All “no show” reservations automatically forfeit all payments.  

ONLINE RESERVATIONS
Reservations booked online will be confirmed by telephone from our reservation office within 48 hours. If we are unable to reach you the reservation will be cancelled and a credit made to your credit card in the amount of your advance payment minus the nonrefundable booking fee. Units will not be held beyond 48 hours for unconfirmed on-line reservations.

PARKING

Edgewater has two parking garages located beneath the complex. Vehicles must be parked according to their heights. If your automobile meets clearance standards for either garage it must be parked within and cannot be parked in an outdoor space. During peak months, parking spaces are limited: 1 and 2 bedroom condos have two parking spaces, 3 bedroom condos have 3 parking spaces. Although our parking is gated and patrolled overnight, Edgewater is not responsible for damages or stolen property.

Upper parking garage – 5’8” clearance
Lower parking garage – 6’ clearance
Outdoor parking – all vehicles over 6’ tall

PET POLICY
Absolutely no pets are allowed on premises or in rental units. If pets are found on the premises or in the rental units, you may be subject to additional cleaning fee, immediate eviction and forfeiture of any payments. You may also incur additional charges for carpet cleaning and flea spray.  

RATES, DISCOUNTS & SPECIALS
Rates are agreed upon by the Edgewater Homeowners’ Association, Edgewater Board of Directors and the Edgewater Rental Company. These rates are non-negotiable per contractual obligations between all groups listed herein. We reserve the right to correct rates that may have been misquoted due to human and/or computer error. Occasionally, approved discounts and specials are made available and can be found on the official Edgewater website (www.edgewaterbeach.com/deals). Restrictions may apply to published specials, always contact the Edgewater front desk for details. Discounts are limited to published specials only. All published rates are subject to change without notice.  

REFUNDS
No refunds will be issued by Edgewater Beach Condominium. All information regarding refunds must be directed to CSA Insurance Services provided the insurance plan was purchased. If CSA Travel Protection Insurance was declined, no refunds of any kind will be given. Please refer to our cancellation policy.

RENTAL EQUIPMENT
Air mattresses, rollaway beds, shrimp boil pots and athletic equipment (basketballs, golf putters, volleyballs, etc.) are available for rent from the front desk. Cribs, high chairs, and other items can be rented from area companies – contact the front office staff for more information.

REPAIR AND MAINTENANCE
Occasional repair and/or maintenance to units or contents therein may be required during your stay. Edgewater's Maintenance Staff reserves the authority to enter units with or without permission of rental guests. If entry is required, every attempt will be made to contact guests for notification unless the repair to be done is routine (changing air filters, smoke detector batteries, etc.) or time sensitive. If service to be performed requires the assistance of an outside party, an Edgewater Maintenance representative will be present. Edgewater Maintenance is on the property from 8am until 5pm. After hours maintenance is provided for emergencies or time sensitive issues.  

UNIT NUMBER
Edgewater reserves the right to change your rental unit number if needed. Should your unit need to be changed, you will be contacted and notified of the situation.  

MISCELLANEOUS ITEMS
- Quiet hours are from 10:00pm to 8:00am please be considerate of your neighbors. 
- There is a security guard on duty 7 nights a week from 6:00pm to 6:00am If you should have any problems after the office closes for the night, please contact the security guard. 
- Parents / Guardians must supervise their children at all times for their safety 
- Please help us keep the appearance of our resort beautiful. Clothing, towels, and any other items should never be hung from the balconies or the walkways. 
- Please keep the sliding glass doors to your balcony closed. When the balcony door is open, the draft created when the front door is opened causes a situation potentially hazardous to people and property. Doors left open can also result in temporary or permanent damage to the A/C or heating unit.
- Fighting, fireworks, water balloons, laser pointers or anything else that can cause injuries to guests are not allowed on Edgewater Beach property. Any renter/guest who violates these will be evicted with no refund of rent or deposit.

VIOLATION OF POLICIES AND RULES
Violations of our policies or those of the Home Owners Association by a guest will result in eviction or the forfeiture of all monies paid. Edgewater Beach Owners Association, Inc. reserves the right to refuse future reservations to any guest who has violated our rental policies and rules in the past.

 

  

Company Links

Edgewater Elite Member

Become An
Edgewater
Elite Member

Receive unpublished discounts, free event tickets, priority notification of special events and our newsletter.